From video conferencing, PA, and projection systems in corporate spaces, to theaters, stadiums, churches and universities—you name the audiovisual need, we have experience handling it.
We understand every angle of complex system installation and can work alongside everyone in the process, from the designers who specify the equipment to the installers who put the pieces together to the end users who flip the switch.
We offer the following services to support your system through installation and beyond:
A videoconferencing system that connects Advent Health with the world
While headquartered in central Florida, Advent Health has locations across the Midwest and Southeast. They needed a videoconferencing system that would allow all their executives to communicate effectively from anywhere in the country.
After a renovation of their Main Boardroom, Mainline was brought in by one of our partner integrators to revamp the videoconferencing system. After assessing the size, layout and acoustics of the new space, our experts knew exactly what the room needed for great AV quality, including microphones with a specific polar pattern and echo canceling for each microphone input. Next, we set up a live demo in the room with the actual equipment we were recommending. The videoconference call sounded pitch-perfect — clear, concise with barely a ripple of ambient noise. Thrilled with the results, Advent hired our partner integrator to redo their system.
Helping American Express develop global AV standards
When you’re as big as American Express, finding AV technology that fits your needs everywhere can be tough — but the right partner makes it easier.
Though they have offices all over the world, one AmEx location serves as the “think tank” for the global corporation’s technology design. This office develops the technology standards that all locations will eventually adopt. And when it comes to AV, Mainline is one of their expert designers.
We offer design assistance to the AmEx team and coordinate the evaluation of different technology solutions by introducing them to our manufacturers’ products and resources and facilitating a direct line of communication with the manufacturer. Now we’re helping them take the next step in their tech evolution by identifying a global integration partner they can trust to implement new technology and maintain a high-level of consistency in all their locations across the world.
Smooth sailing to a better AV console for Crystal Cruises
When Crystal Cruises was ready to upgrade the audio console on one of their vessels, they called in a few trusted experts (a local group of maritime integrators). Those trusted experts called in Mainline.
An excellent solution came to mind (the Allen & Heath dLive), but first, our experts needed to prove that it was the perfect fit. We started by hosting a product certification course during which the Crystal Cruises’ technicians and the integrator who would be tasked with the installation received hands-on training and certification. Then, to show that the system could handle even more advanced requirements, Mainline arranged a meeting between the Director of Entertainment, the integrator and an Allen & Heath technical expert. An extensive demo made it clear that the console could handle all the functions required by the cruise line — and then some. Crystal Cruises chose the dLive not just for this project, but for all vessels moving forward to guarantee a great AV experience for every passenger that sets sail.
Future-proof interactive displays for Florida Atlantic University
FAU was on the hunt for interactive technology to enhance student gathering and study spaces on campus — but whatever they selected had to keep them ahead of the curve. To help them with the decision, they partnered with a local integrator and Mainline.
We knew the X-series interactive displays from Newline Interactive would be perfect, but we had to prove it first. So we brought the X-series to demonstrate the features and benefits to the entire Media Department. Interacting with the technology first-hand put to bed any concerns the University had about the technology being future proof. They have since purchased a dozen interactive displays, which are installed around the University and elevate the learning experience for all students.
Putting professional equipment into Full Sail University’s hands (and heads)
Access to industry-standard technology is one of the key selling points for students at Full Sail University. During a visit to their recording studio, a Mainline rep noticed one piece of equipment that fell short: the headphones. They were worn, torn, and since they were shared by every single student who used the 24-hour studios, they posed some hygiene concerns. Mainline had a better idea: give each student a pair of headphones to call their own.
Working with one of our manufacturers, we negotiated a deal that put high-end, pro-quality studio headphones into the hands of each student at a price that was within the University’s budget. Full Sail eventually incorporated the headphones into the Recording, Music Production, Show Production and Gaming Programs. Since the initiative began, over 36,000 pairs of headphones have been purchased, giving thousands of students access to equipment they will see and use in the real world and enabling our manufacturing partner to establish loyalty with the next generation of AV pros.
A sound system good enough for Grace Church’s new home
After over a decade of renting spaces, Grace Church made the decision to finally build their permanent home. One major requirement: a top-tier audio system that would give their loyal congregation the services they deserved. Through their longtime integrator, they reached out to Mainline.
After speaking with the Grace Church leaders, we had a hunch that Adamson speakers would deliver the audio impact they were looking for. While familiar with Adamson speakers by reputation, no one on the church’s team had ever actually heard them. So Mainline arranged to fly the project lead along with their integration partner to Toronto to tour the Adamson factory and hear a few signature installations, an experience that sold Grace Church on Adamson speakers. Mainline also facilitated several demos of Allen & Heath’s dLive consoles as well as Shure’s ULX Digital line of wireless microphones. Both are now a permanent fixture of the premium sound system in Grace Church’s new home.
Major leage upgrade for Detroit Tigers spring training stadium
The Detroit Tigers were undertaking a major renovation of Joker Marchant Stadium, their spring training headquarters in Lakeland, FL. In any pro sports setting, the AV system is a big player, but there was one problem. A consultant had developed the initial system design, but due to changes in the overall renovation, the spec was incomplete when it came time for installation.
Mainline came in to help get the project to the finish line.
Working with the project integrator and consultant, we incorporated some key changes to the audio network with Biamp Tesira. After several site surveys and programming checks, the opening of the renovated stadium went off flawlessly. Mainline is currently slated to return to the stadium in the offseason to introduce them to the new Tesira LUX video over AVB system, which will make the fan experience even more of a home run.
Navigating the complex technology needs of MacDill Air Force Base
When MacDill Air Force Base undertook the creation of a new United States Special Operations Command (SOCOM) Joint University Training Facility, they knew the right technology would be mission critical. That’s why the Technology Design Consultant engaged Mainline from the early stages of design.
Together, we developed a technology spec that enabled the new facility to interface with the technology infrastructure utilized on the rest of the base. We made recommendations on specific product solutions, and created a direct interface between consultant, client and manufacturer to ensure a quality system.
Once the design was in place, Mainline worked diligently with the technology integrator throughout the install. When construction delays and budget concerns affected the scope of work, we helped navigate the changes and make sure all the equipment was delivered in timely fashion. Today, the Joint University Training Facility has a system they can trust to operate in a high-pressure environment and satisfy the needs of the entire base.
Deluxe display for Miami Dade Police Department Command Center
Charged with monitoring 30 video feeds from multiple sources around the county, the Miami Dade Police Department Command Center had very specific needs for their new visual display. First, all the feeds had to be displayed on a single, massive screen measuring approximately 30 feet wide by 10 feet high. The room is brightly lit 24/7, so our solution would have to address the issue of high ambient light. And of course, both the upfront and long-term costs had to stay within budget. Faced with such a tremendous challenge, their integrator called Mainline.
Our experts knew that an LED wall would solve some problems (overcome high ambient light and maintenance costs) but create others (high initial investment and lower resolution). So we developed a solution that better fit their needs: Digital Projection’s new lampless laser projector coupled with a custom-built screen that rejected ambient light. An on-site demo of the projectors and screen material convinced all stakeholders that this equipment would fit the bill. Our partner integrator was awarded the project, and the Command Center is now better equipped to do their critical job.
Raising the game at Amalie Arena (formerly St. Pete Times Forum)
Home of the Tampa Bay Lightning, the St. Pete Times Forum (now the Amalie Arena) was looking for a world-class PA system to take their games and concerts to the next level. After meeting with their AV team to discuss their challenges, goals and budget, we approached one of our manufacturer partners to devise a solution.
The manufacturer designed a system with an EASE model, which addressed all of the arena’s concerns — and fit within their budget. Amalie’s AV team liked the looks of the system on paper, but needed to see and hear it for themselves. We shipped in a portion of the system, enough to cover one section of the arena. They demo sounded fantastic. We knew if the system performed that well in one section, it was going to blow audiences away when the whole arena was equipped. We put them in touch with an integration partner that met their requirements and they were awarded the project. Today, amazing AV is a hallmark of every Amalie Arena event.
A better AV strategy for the new Broward County Courthouse
Construction was almost complete on the new Broward County Courthouse when one of our manufacturers, Listen Technologies, released a new infrared assisted listening system. Mainline knew that this technology would significantly outperform the system that had been originally specified by the project’s AV consulting firm — and it was available at a much lower price. So we contacted the project integrator to see if they and the courthouse would consider beta testing the new system. The test went so well that Broward County asked for the AV specification to be changed. Today, all 80 courtrooms feature the new Listen Technologies LT84 IR system. And our partner integrator got tremendous credit for bringing a better solution to the table just in time.
Amazing projections for Universal Studios special events
At Universal Studios theme park, great technology sets the stage, especially for special events such as Halloween Horror Nights, Mardi Gras and Grinchmas. So when their Event Production Group called Mainline about replacing aging projectors on the Main Stage and adding new projectors throughout the park, we jumped at the opportunity to make this dynamic environment even more exciting.
We knew that Digital Projection’s Titan Quad Projectors offered the necessary light output and could be easily installed in Universal’s outdoor all-weather enclosures. An after-hours demo on the Main Stage showed off the projector’s eye-popping effects, such as turning the side of a nearby building into a crumbling wall. We also tested our new Laser Highlite, a mapped environmental effect that gave one of the park’s most popular show attractions a much-needed facelift. The Event Production team loved it all, and Mainline worked with them to develop an equipment needs list for the entire year. Mainline put them in touch with an integrator to purchase the equipment and no installation was necessary. Today, Universal employs six of the new projectors across the park, captivating visitors around every corner.
Bringing Assisted Listening to Every Classroom at the University of Central Florida
The Instructional Resource Department of the University of Central Florida (UCF) was issued a monumental task: retrofit every single classroom with assisted listening capability. To meet the challenge, they needed some assistance themselves. So they called Mainline.
After discussing their needs and financial considerations, we recommended an infrared (IR) solution that would provide the most effective and discreet coverage, and could be deployed in over 600 classrooms—within budget.
Together with our manufacturer, Listen Technologies, we coordinated a testing session during which the IR solution was closely scrutinized to ensure it would perform effectively under varying conditions and classroom environments. The evaluation surpassed expectations. Mainline then connected UCF with a technology integrator that we knew could manage the complex, two-year installation period. And we didn’t stop there. Mainline has continued to stay involved by bringing in the manufacturer periodically to evaluate the installation progress and ensure that the solution is living up to the needs of the University and their students.